MENU

Our Terms and Conditions

“ALESSIA COUTURE L.L.C” maintains the www.alessiacouture.com Website ("Site"). “United Arab of Emirates is our country of domicile” and stipulate that the governing law is the local law. All disputes arising in connection therewith shall be heard only by a court of competent jurisdiction in U.A.E. ‘’Visa or MasterCard debit and credit cards in AED will be accepted for payment’’ ‘’We will not trade with or provide any services to OFAC (Office of Foreign Assets Control) and sanctioned countries in accordance with the law of UAE’’ ‘’Customer using the website who are Minor /under the age of 18 shall not register as a User of the website and shall not transact on or use the website’’ ‘’Cardholder must retain a copy of transaction records and Merchant policies and rules’’ ‘’User is responsible for maintaining the confidentiality of his account’’

Alessia Couture - Terms and Conditions
Effective Date: 01 January 2024

Welcome to Alessia Couture. We provide specialised cleaning services for luxury garments. By using our services, you agree to the following terms and conditions:

  • Acceptance of Terms: By using our services, you agree to these terms and conditions.
  • Description of Service: Alessia Couture provides luxury garment cleaning and care services. Service details and prices are available upon request.
  • Use of Services: You must provide accurate information regarding the nature and condition of your garments. You agree to adhere to our advice and instructions for garment care.
  • Pricing and Payment: Prices for our services are subject to change without notice. Payment is due upon order placement unless otherwise agreed.
  • Garment Handling: We exercise the utmost care in cleaning and handling garments. Alessia Couture is not responsible for loss of or damage to any personal or non-cleanable items left in the garments or bags such as money, jewellery, or anything else.
  • Liability: Our liability for garment damage is limited to the compensation outlined in our Return and Refund Policy. We are not liable for any indirect damages that occur from the use of our services.
  • Warranty Disclaimer: While we aim for the highest quality in our services, we disclaim all warranties, express or implied, regarding the services, including warranties of merchantability and fitness for a particular purpose.
  • Amendments to Terms: We reserve the right to amend these terms and conditions at any time. Your continued use of our services constitutes acceptance of these changes.
  • Governing Law: These terms and conditions are governed by the laws of the jurisdiction in which Alessia Couture operates.
  • Dispute Resolution: Any disputes arising from these terms will be resolved through the final verdict of Abu Dhabi Courts.
  • Contact Information: For any questions or concerns regarding these terms, please contact us at +9712 555 2088" / email us on customerservice@alessiacouture.com Thank you for choosing Alessia Couture for your luxury garment care needs.
Online Payment Terms

These Terms of Use constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”) and Alessiacouture Facility Management Services LLC ("Company," “we," “us," or “our”), concerning your access to and use of the https://Alessiacouture.ae/ website as well as any other media form, media channel, mobile website or mobile application related, linked, or otherwise connected thereto (collectively, the “Site”). We are registered in the United Arab Emirates and have our registered office at Alessiacouture Cleaning Services 704, Garhoud Views Sheikh Rashid Road, Dubai, UAE, UAE. You agree that by accessing the Site, you have read, understood, and agreed to be bound by all of these Terms of Use. IF YOU DO NOT AGREE WITH ALL OF THESE TERMS OF USE, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SITE AND YOU MUST DISCONTINUE USE IMMEDIATELY.